Hi!
I'm Jiaqi Jiang

A product designer who synthesizes strategic goals and inclusive principles to deliver empathetic, accessible solutions that drive meaningful growth.

Projects

Blue Cross Blue Shield (Medical)

Optimizing member portal to reduce support friction and improve self-service.
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Health Tech
UX Design
Blue Cross Blue Shield (Rx)

Optimizing the pharmacy experience for millions of members through data-driven search and self-service features.

Health Tech
UX Strategy
Brand Identity - FLIT Invest

Overhauling a legacy investment interface into a contemporary B2C mobile app designed for user trust and financial clarity.

Rebranding
Fintech
FLIT Invest Mobile App

Overhauling a legacy investment interface into a contemporary B2C mobile app designed for user trust and financial clarity.

Fintech
UX Research